Privacy Policy

Venado Leather Co.
Last updated: January 2026

Venado Leather Co. (“we,” “us,” or “our”) operates this website. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or make a purchase.

Who We Are

Our website address is:
https://www.venadoleatherco.com

Information We Collect

Personal Information

When you place an order, create an account (if applicable), or contact us, we may collect:

Name
Billing and shipping address
Email address
Phone number

Payment information is processed securely by third-party payment processors. We do not store full credit card numbers on our servers.

Orders & WooCommerce Data

WooCommerce may store:

Products purchased
Order history
Customer notes
Transaction data
Account information (if accounts are enabled)

This information is used solely to process orders, provide customer service, and comply with legal and accounting obligations.

Comments

If visitors leave comments on the site (if enabled), we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it.
Gravatar’s privacy policy is available at: https://automattic.com/privacy/

After comment approval, your profile picture may be visible publicly alongside your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.

Cookies

Our website uses cookies to support core functionality, including shopping cart and account features.

If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in:

Login cookies last for two days
Screen option cookies last for one year
Selecting “Remember Me” keeps you logged in for two weeks

If you edit or publish content, an additional cookie may be saved indicating the post ID. This cookie expires after one day.

You may disable cookies through your browser settings, though some site features may not function properly.

Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves in the same way as if you visited the third-party website directly.

These websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content.

Who We Share Your Data With

We may share your information with trusted third parties only as necessary to operate our business, including:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., UPS)
Website hosting and analytics providers
Email service providers

If you request a password reset, your IP address will be included in the reset email.

We do not sell or rent your personal information.

How Long We Retain Your Data

Comments and their metadata may be retained indefinitely to streamline moderation.
Order and customer records are retained as required for accounting, tax, and legal compliance.
User account information (if applicable) is retained until deleted by the user or administrator.

Your Rights Over Your Data

If you have an account on this site or have left comments, you may request:

An exported file of the personal data we hold about you
Deletion of your personal data

This does not include data we are required to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Relationship to Refunds & Returns

Personal information collected through this website may be used to process orders, communicate with customers, and resolve issues related to refunds or returns in accordance with our Refunds & Returns Policy.

For full details regarding refunds, returns, and final-sale items, please review our policy here:
👉 https://venadoleatherco.com/home/refund_returns/